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# Digital Inclusion Officer

- **Company:** Livity Life
- **Location:** Lincolnshire, UK
- **Salary:** £13,261.0
- **Contract:** Permanent contract
- **Skills:** Service Development Studio, Information Technology
- **Published:** October 24, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5939048487

## About the Role

* Previous experience in Digital inclusion and TEC - Desirable

Skills and Knowledge

 * Strong Communication skills
 * Excellent communication and interpersonal skills
 * Understand technical equipment and use in the industry
 * Awareness of the bigger picture
 * Excellent collaboration skills and vision

## Description

The Digital Inclusion Officer (DIO) is responsible to develop Technology Enabled Care (TEC) understanding, awareness and use within the Lincolnshire County Council (LCC) contract. The DIO is an essential position to develop internal relationships and external interactions to educate, develop and build the use of TEC in the community., * Collaborate with internal technology teams to provide feedback, identify opportunities for improvement, and support the development of TEC solutions.

 * Liaise with community teams, charitable trusts, public sector, hubs, Hospital discharge (future dev) and referral points to develop TEC usage and development.
 * Engage with community champions to develop TEC understanding.
 * Gather and analyse feedback from TEC users, carers and stakeholders to identify improvements, address barriers, and support future service development.
 * Be a TEC champion, understand TEC options, demonstrate, socialize and build confidence in users and prescribers.
 * Engage with key stakeholders to advise on future TEC developments.
 * Work with LCC digital inclusion personnel to coordinate and maximize opportunities and developments.
 * Use appropriate IT systems/Apps in the execution of the role.
 * Maintain clear communication between LCC and Livity life on digital inclusion Opportunities within the contract.
 * Follow all organizational policies, health and safety regulations, and legal requirements.
 * Use appropriate protective equipment and adhere to risk management protocols.
 * Identify recurring issues and suggest preventative measures.
 * Ensure safeguarding procedures are followed at all times.
 * Deliver excellent customer service at all times, acting as a professional ambassador for the organization
 * Attend training sessions and team meetings to maintain compliance, skills, and knowledge

This job description shall not limit your role with expectation to carry out other duties as directed by your supervisor; cognizant of capability and skill-set. The above information is a guide and, as such, may not cover the scope of the role as it evolves within the contract. This guidance will be reviewed regularly and may be subject to change as the role develops.