> Markdown version of [/jobs/ext/3901681-junior-technical-support-engineer-1st-line-support-techician](https://www.wearedevelopers.com/jobs/ext/3901681-junior-technical-support-engineer-1st-line-support-techician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Junior Technical Support Engineer / 1st Line Support Techician

- **Company:** The BE Company
- **Location:** London, UK
- **Experience:** Starter
- **Salary:** £27,000.0 - £33,000.0
- **Contract:** Temporary to permanent
- **Skills:** Issue Tracking Systems, Networking Basics, TCP/IP, Hardware Infrastructure
- **Published:** October 24, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5939154445

## About the Role

* We are looking for a team player with excellent communication, interpersonal and organizational skills.
 * Candidates must have good spoken and written English.
 * We require a strong desire to learn new technologies.
 * Candidates should have basic knowledge of the internet, its structure and basic networking, including TCP/IP protocols and applications.
 * Candidates must be able to troubleshoot simple technical issues quickly and effectively with minimal supervision.
 * Some experience installing and managing server hardware is preferable but not essential.
 * A minimum of 12-18 months experience in technical support or a similar role is desirable.
 * Candidates should be able to work well in a busy team, learn quickly and handle a wide range of issues.

## Description

* We expect the successful candidate to manage and monitor our ticketing system, including support requests and access requests.
 * The role involves troubleshooting technical issues and assessing and prioritising faults, responding to them or escalating them as appropriate.

Technologies:

 * Hardware
 * Support
 * Network
 * TCP/IP
 * ICT