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# Insight Analyst

- **Company:** Opus People Solutions Ltd
- **Location:** London, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Customer Data Management, Microsoft PowerPoint, Power BI
- **Published:** October 24, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/insight-analyst/53530647

## About the Role

Strong analytical and critical-thinking skills, with the ability to draw meaningful conclusions from complex information
Excellent communication and presentation skills, adapting messages for different audiences
Strong attention to detail whilst maintaining focus on commercial and strategic priorities
Naturally curious, proactive and comfortable working with ambiguity
Strong relationship-building and stakeholder management skills
Organised and able to manage multiple priorities in a fastpaced environment
Confident using data and insight to influence thinking and support decision-making, Essential:
2-3 years' experience in an Insight Analyst, Customer Insight, Business Analysis or similar analytical role
Experience working within Professional Services
Experience synthesising information from multiple sources into actionable recommendations
Experience producing reports, presentations and management information
Proficiency with Microsoft Excel and PowerPoint

Desirable
Experience within a regulated financial services environment
Experience working with customer feedback, survey data, CRM data or market research
Understanding of customer journey mapping and customer tools or taxonomy development
Familiarity with Power BI, CRM platforms and data visualisation tools

## Description

Consolidate customer, market and business insight into a central, accessible repository
Analyse qualitative and quantitative information to identify trends, opportunities, risks and areas for improvement
Develop clear recommendations that support business priorities and decision-making
Produce insight reporting, presentations and executive summaries for a range of stakeholder audiences
Partner with Product, Marketing, Client Experience and Commercial teams to support planning and strategic initiatives
Identify insight gaps and support further analysis or research where required
Contribute to the development of insight governance, processes and best practice Competencies/skill set