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# 1st Line Engineer

- **Company:** Middle Recruitment Limited
- **Location:** Hook, UK
- **Salary:** £28,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Azure Active Directory, Microsoft SharePoint, Network Routers, Office365, Hardware Infrastructure
- **Published:** October 24, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5002832833

## About the Role

* Networking experience - Routers, Switches and Connectivity.
 * Previous MSP experience is ideal. If not, you'd be comfortable on a busy service desk to quickly resolve tickets.
 * Proficient experience within Windows and Mac environments.
 * O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience.
 * Good understand of documentation.
 * Hardware knowledge and troubleshooting.
 * Ninja RMM and Connectwise.
 * Telephony.

## Description

You will be customer facing to educate and onboard the technical side of the client process (not doing sales!), whilst supporting the service desk with 1st/2nd line tickets.