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# BMC Remedy ARS ITSM Senior Developer

- **Company:** CGI Group Inc.
- **Location:** United Kingdom
- **Experience:** Expert
- **Salary:** £43,926
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Configuration Management Databases, Databases, System Configuration, Database Queries, Software Engineering, Web Services
- **Published:** October 24, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5210480308

## About the Role

* Bachelor's Degree and 4 or more years of BMC Remedy Development experience
 * Strong troubleshooting skills
 * BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Dashboard/Smart Reporting, SSO)
 * Experience with integration methodologies like REST, Web Services etc.
 * Experience of working on various Operating Systems, and Databases
 * Experience of working in latest Remedy versions on Helix.
 * Exposure to agile methodology and tools.

Technical skills

 * Knowledge of BMC Remedy ARS.
 * Knowledge of CMDB, ITSM, DWP

## Description

* Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB.
 * Managing CMDB data model and Asset
 * Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments.
 * Ability to troubleshoot applications at the workflow and database level
 * Experience of Asset Management
 * Create and/or update Remedy documentation to comply with software lifecycle methodologies
 * Integration of Remedy with other systems using webservice, REST and APIs.
 * Must have experience with direct database query technologies.