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# Technical Support Engineers

- **Company:** Be Dc Connect Uk Ltd
- **Location:** Greater London, UK
- **Experience:** Starter
- **Salary:** £27,000.0 - £33,000.0
- **Contract:** Temporary to permanent
- **Skills:** Data Centers, Issue Tracking Systems, Networking Basics, Transmission Control Protocol (TCP), Information Technology, Hardware Infrastructure
- **Published:** October 24, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb83d6deaad04bd4437ed789035384d698/eaa

## About the Role

The ideal candidate should be a team player with excellent communication, interpersonal and organizational skills in order to deal with tasks consummate with the position.
It is imperative that candidates have good spoken and written English.
The role will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion.
About you
Essential

 * Good communication skills
 * Strong desire to learn new technologies
 * Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications
 * Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision
 * Manage and monitor BE's ticketing system including support requests, access requests, etc.

Desirable

 * Some experience with installation and management of Server Hardware is preferable but not essential
 * A minimum of 12-18 months experience in a Technical Support or similar role
 * Work well in a busy team, being quick to learn and able to deal with a wide range of issues
 * Ability to assess and prioritise faults and respond or escalate accordingly, Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.

## Description

We currently have vacancies for Junior Technical Support Engineers at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities.