> Markdown version of [/jobs/ext/3904048-cloud-technical-solutions-engineer-sap-priority-solutions](https://www.wearedevelopers.com/jobs/ext/3904048-cloud-technical-solutions-engineer-sap-priority-solutions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Technical Solutions Engineer, SAP Priority Solutions - **Company:** Google - **Location:** UK - **Salary:** £52,489.0 - **Contract:** Permanent contract - **Skills:** C (Programming Language), HTML, Java (Programming Language), JavaScript (Programming Language), .NET Framework, Advanced Business Application Programming (ABAP), Bash Shell, Unix, C++ (Programming Language), Cloud Computing, Software Debugging, Linux, Disaster Recovery, Domain Name System (DNS), Perl (Programming Language), Hypertext Transfer Protocols (HTTP), Virtual Private Networks (VPN), Python (Programming Language), Networking Basics, Routing, Peering, Cloud Services, SAP (Applications), SAP HANA, TCP/IP, Virtual Local Area Networks, Google Cloud, Load Balancing, System Availability, HybridCloud, Bare Metal, Web Technologies - **Published:** October 24, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5210480153 ## About the Role * Bachelor's degree in Science, Technology, Engineering, Math or equivalent practical experience. * Experience supporting customers in enterprise cloud. * Experience with SAP technologies and architecture/infrastructure needs in compute infrastructure, supporting, developing, and maintaining cloud solutions. * Experience reading and debugging code (e.g., Java, C, C++, .NET, Python, Shell/Bash, Perl/JavaScript). Preferred qualifications: * Knowledge of basic web technologies (e.g., HTTP, HTML, DNS, etc.). * System/network administrator level knowledge of Linux/Unix. * Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc). * Familiarity with SAP basic operations on public cloud around core production concepts (i.e., high availability, disaster recovery, multi-tenancy, scale out and scale up architectures, shared storage solutions, clustering solutions, etc.). * Familiarity with SAP proprietary technologies and architecture (e.g., ABAP programming, Java programming, SAP HANA technology and administration). * Excellent attention to detail, troubleshooting, and written and verbal communication skills. ## Description * Understand customer impact, manage escalations through diagnosis, troubleshooting, and resolution on Google Cloud Platform (GCP) products through excellent customer management. Contribute to Supportability Engineering with product, SRE, and engineering teams to improve product quality and reduce contact rate. * Develop an in-depth understanding of SAP-on-GCP and SAP on Google Bare Metal Solutions (BMS) technologies and solutions by troubleshooting, reproducing, and determining root causes. * Act as subject matter expert for internal/external stakeholders and customer organizations, resolve technical deployment obstacles, and improve SAP-on-GCP/BMS and other products through understanding issue management and resolution processing. * Improve support experience for SAP-on-GCP/BMS. Develop best practices based on learnings from support of cloud-based SAP solutions according to customer requirements and technical implementations. * Work with team of developers/consultants that globally ensure 24-hour customer support. Work non-standard work hours or shifts.