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# Technical Support Specialist (EV)

- **Company:** Colin Pybus
- **Location:** Southampton, UK
- **Salary:** £60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Diagnostic Tools
- **Published:** May 30, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=20461216c7b18e03

## About the Role

Do you have a valid Driving License license?, Do you have experience in Power tools?, * Fully qualified automotive technician with strong hands-on diagnostic experience

 * Proven experience working with EVs and high-voltage systems (certification essential)
 * Background in OEM, dealership, aftersales, or port operations highly desirable
 * Confident using automotive diagnostic tools, OEM systems, and workshop equipment
 * Strong Excel skills for tracking, reporting, and analysis
 * Able to work independently in a fast-paced, operational environment
 * Effective communicator, capable of managing supplier relationships and performance
 * Highly organised with strong attention to detail and data accuracy, * Fully qualified automotive technician with strong hands-on diagnostic experience

Licence/Certification:

 * Valid high-voltage electrical safety certification (required)
 * Level 3 Vehicle Maintenance (required)
 * EV Vehicle Trained (required)
 * Driving Licence (required)

## Description

As Technical EV Support Specialist, you will take full responsibility for ensuring all vehicles processed through port terminals meet required quality and compliance standards. You will play a critical role in maintaining operational efficiency, supporting suppliers, and resolving technical challenges on-site., * Manage the end-to-end PDI (Pre-Delivery Inspection) process at port locations, ensuring strict adherence to vehicle storage and inspection standards

 * Oversee EV high-voltage safety checks, battery condition monitoring, and controlled charging processes
 * Provide hands-on technical support, including diagnostics and complex fault resolution on-site
 * Deliver technical guidance and coaching to 3rd party workshop and inspection teams
 * Take ownership of urgent vehicle quality issues, ensuring minimal disruption to operations and delivery schedules
 * Monitor and manage vehicle rework, repair progress, and defect rectification to meet turnaround targets
 * Maintain accurate quality records and warranty submissions via internal systems
 * Produce regular performance and fault analysis reports, identifying trends and recommending improvements
 * Ensure supplier compliance with processes, standards, and reporting requirements


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