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# Software Engineer

- **Company:** IBM
- **Location:** UK
- **Experience:** Starter
- **Salary:** £45,196.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), .NET Framework, Microsoft Windows, Agile Methodology, Unit Testing, C++ (Programming Language), Databases, IBM DB2, Software Debugging, Linux, DevOps, Document Capture Software, IBM Software, PostgreSQL, MongoDB, Oracle (Applications), Travis Ci, Jenkins, Programming Languages
- **Published:** October 25, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5295888634

## About the Role

* 1-2 years of experience with document capture software
 * .Net, C++ and JAVA
 * Containers and OCP
 * Content Management repositories, preferably FileNet
 * Install Anywhere
 * Strong Experience with databases like DB2, Oracle, PostgreSQL, MongoDB, etc.
 * Experience with DevOps Technology like Jenkins, Travis CI, etc.
 * Operations or systems administration experience, particularly on Linux and Windows
 * Problem solving and troubleshooting skills on both on-prem and container based deployment
 * Familiarity with Agile methodologies and principles

Preferred Technical And Professional Expertise

 * Basic Graduation from reputed college
 * Provide Customer Support for ECM Software products; troubleshooting, problem determination, Log, trace, and other software diagnostic analysis, defect fix development and testing, incident management and Customer communication.

## Description

L3 Support Engineers debug reported problems, design, develop and unit test code fixes. They use programming languages in which the product has been written; have an in depth understanding of the environment to test the code fix; understand and articulate the impact on other components in the product. They may support L2 Service Specialists in performing problem determination and analysis on client systems. Depending on the severity level of a problem, they may work directly with clients through conference calls or onsite visits. They provide client insight and feedback regarding the client environment to the development organization responsible for existing and new product development.