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# IBM Z/OS Operating Systems Infra Tech Support Practitioner

- **Company:** Accenture
- **Location:** UK
- **Salary:** £49,407.0
- **Contract:** Permanent contract
- **Skills:** Unix, Databases, Middleware, Job Control Language (JCL), Mainframes, IBM Resource Access Control Facility, Software Systems, Z/OS
- **Published:** October 25, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5210487292

## About the Role

Project Role :Infra Tech Support PractitionerProject Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.Management Level :7Work Experience :12-15 yearsWork location :BengaluruMust Have Skills :Good To Have Skills :Job Requirements : Key Responsibilities : 1 Install/migrate/maintain OS and ISV products 2 Support system maintenance3 Analyze, report performance issues Upgrade capacity 4 Manage user access with RACF or similar tool 5 z/OS Unix administration6 SMF, WLM, catalog, IODF management7 Vendor co-ordination8 Maintain
DASD/Tape units, SMS config ACS routines 9 Report, analyze improvise storage availability10 Manage backup/restore11 Support PPRC, XRC, Flashcopy services 12 Troubleshooting, Incident/Problem management13 DR supportTechnical Experience : 1 Knowledge of z/OS functions, high level knowledge of architecture and hardware 2 Thorough knowledge of all tools and technologies used in Mainframe Storage 3 Thorough knowledge of using JCL, IBM ISV Utilities used for Storage management4 Knowledge of SMP/E and software installation5 Overall knowledge of other support areas like Database, Middleware, Communication and NetworkProfessional Attributes : 1: Good communication 2: Teamwork 3: Problem Solving Capabilities 4: Work Planning and Management 5: Quick Learner 6: Eager to take on responsible task 7: Dedicated and FocusedEducational Qualification : BE Graduates
15 years of full time education ]]>