> Markdown version of [/jobs/ext/3905089-apps-support-intmd-analyst-emea-core-accounts](https://www.wearedevelopers.com/jobs/ext/3905089-apps-support-intmd-analyst-emea-core-accounts). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Apps Support Intmd Analyst - EMEA Core Accounts

- **Company:** Citigroup Inc.
- **Location:** UK
- **Experience:** Expert
- **Salary:** £51,081.0
- **Contract:** Permanent contract
- **Skills:** Confluence, JIRA, CA Workload Automation Ae, Backup Devices, Cloud Computing, Couchbase Servers, DevOps, MongoDB, OpenShift, Oracle Databases, Talend, File Transfer Protocol (FTP), Apache Kafka, Kibana, Splunk, Appdynamics
- **Published:** October 25, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5210484468

## About the Role

* 7-10 years' experience in an Application Support role.
 * Knowledge of Core Account Batches , Interfaces, DevOps.
 * Ability to ensure quality, reliability, and timeliness of work products and systems.
 * Knowledge of operating platforms/software specific to banking including Unix/Linux Eco System.
 * Experience in application support and banking domain specifically in Flexcube, Kafka, EMS, Fuse , Talend administration
 * Excellent verbal and written communication skills and be able to produce clear, concise documents for the Non production support team and the wider team
 * Experience on managing multiple Releases/Projects implementations/production rollouts.
 * Product Management - design, development, testing and integration/transition/transformation
 * Experience working across multiple lines of business in a corporate function
 * Experience in trouble shooting and setting up new configuration in NDM , MQ , FTP, Kafka, SFTP file transmission
 * Good Understanding in JIRA , Services Now and Confluence
 * Good Understanding ITRS Monitoring , Kibana, AppDynamics and Splunk Tool Sets
 * Good conceptual Knowledge on Oracle Database , restores , Backups and Performance tunning
 * Good experience in Autosys, developing and deploying Autosys JILs, Managing batches scheduled in Autosys
 * Good to have - Experience with cloud based technologies - Openshift, Couchbase, MongoDB
 * Good to have - Experience with cloud based technologies - Openshift, Couchbase, MongoDB

## Description

* Responsible for Batch Management , End of version Software's and toolsets Upgrades , Automate Manual Tasks and Platform Build Project Management.
 * Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 * Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 * Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 * Start of day checks, continuous monitoring, and regional handover.
 * Develop and maintain technical support documentation.
 * Ensures that storage and archiving procedures are in place and functioning correctly
 * Ongoing capacity planning and expansion to keep pace with rapidly increasing platform needs.
 * Act as escalation point for TTS Client base to address issues relating to Core Account Non Production Environments and Applications
 * Ensure Daily core account Batches are stable and Meet SLA .
 * Lead and coach the team structuring appropriate training and development and eliminating road blocks to team performance
 * Leads technical engagement with audit, regulators, clients, and third parties when required
 * Provides technical interface between development and operations teams
 * Supports program planning, engineering work breakdown structure, task estimation and scheduling
 * Accountable for Environment stability , quality, performance, reliability, serviceability,
 * Demonstrated high expertise in the domain or a related engineering discipline
 * Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.