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# Senior XSIAM Support Engineer - Madrid

- **Company:** Infotree Global Solutions
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Linux System Administration, Security Information and Event Management, Computer Networking Systems
- **Published:** October 25, 2026
- **Apply:** https://www.jobleads.com/es/job/senior-xsiam-support-engineer-madrid--madrid--e086ae8becb92619a9cc660afc3a9f902

## About the Role

The ideal candidate has 3+ years as a Support Engineer, strong networking knowledge, SIEM/EDR experience, and proficiency across Windows, MacOS and Linux environments. Excellent communication and customer advocacy are essential.

## Description

Infotree Global Solutions is seeking a Senior Support Engineer for XSIAM in Madrid. The role focuses on resolving user-reported issues within SLAs, performing advanced troubleshooting, and collaborating with cross-functional teams to implement fixes.

The ideal candidate has 3+ years as a Support Engineer, strong networking knowledge, SIEM/EDR experience, and proficiency across Windows, MacOS and Linux environments. Excellent communication and customer advocacy are essential.