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# IBM Z/OS Operating Systems Infra Tech Support Practitioner

- **Company:** Accenture
- **Location:** UK
- **Salary:** £50,162.0
- **Contract:** Permanent contract
- **Skills:** Customer Information Control System (CICS), Databases, Middleware, Job Control Language (JCL), IBM WebSphere MQ, IBM Information Management System, Mainframes, Software Systems, TCP/IP, Z/OS
- **Published:** October 25, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5210488440

## About the Role

Project Role :Infra Tech Support PractitionerProject Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.Management Level :7Work Experience :12-15 yearsWork location :BengaluruMust Have Skills :Good To Have Skills :Job Requirements : Key Responsibilities : 1 Administer IMS DC, CICS, MQ and Network products2 Maintain IMS/DC or TM environment3 And components:- Extended Terminal Option ETO, Fast Path, MFS, ISC, APPC4 Experience to setup/administer CICSplex5 Manage WebSphere MQ CICS connection 6 Maintain other network based
software like Netmaster, TCP/IP, VTAM, FTP7 EE Capacity Planning8 Troubleshoot issues Incident/Problem management9 Manage Mainframe networks and connectivity 10 Manage printers/related toolsTechnical Experience : 1 Thorough knowledge of Mainframe middleware, communication network tools and technologies 2 Knowledge of z/OS functions, high level knowledge of architecture and hardware 3 Thorough knowledge of using JCL, IBM ISV Utilities used4 Overall knowledge of other support areas like z/OS, Storage and Database 5 Troubleshooting skills to quickly resolve the critical issuesProfessional Attributes : 1: Good communication 2: Teamwork 3: Problem Solving Capabilities 4: Work Planning and Management 5: Quick Learner 6: Eager to take on responsible task 7: Dedicated and FocusedEducational Qualification : BE Graduates
15 years of full time education ]]>