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# Platform Architect ServiceNow

- **Company:** Giesecke+Devrient GmbH
- **Location:** München, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Configuration Management, Data Architecture, Database Design, Design of User Interfaces, ServiceNow Application Engine, System Availability, Information Technology, Curam Social Program Management, Servicenow
- **Published:** June 15, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=c369629d9d6d7ed2

## About the Role

Do you have experience in ServiceNow?, * Completed technical degree or degree in business informatics

 * At least five years of experience in ServiceNow and ServiceNow architectural design
 * Outstanding knowledge on the CORE technology including data architecture, database design, technical configuration and overall implementation
 * Deep procedural/functional and technical understanding of the CMDB and the CSDM
 * Very good knowledge about and experience in the ServiceNow applications resp. functions ITSM, ITOM, SPM and Request Management
 * Good knowledge and experience in the ServiceNow applications resp. functions ITAM, CSM, HRSD, GRC and Now Assist technology as well as interface design
 * Understanding process design and documentation as basis for daily work
 * Intercultural experience, specially with India
 * Independent, solution-oriented, and structured working style
 * Interest in new and innovative solution approaches
 * Friendly, communicative, and team-oriented demeanor
 * Experience and confidence in public speaking situations
 * Willingness to travel as required
 * Excellent German and English skills, both written and spoken

## Description

* Your overall responsibility is the architectural design of the global ServiceNow platform
 * The globally deployed ServiceNow platform at G+D is a strategic pillar for all IT services and you will take the comprehensive and independent architectural responsibility
 * You are a key player for global ServiceNow projects by consulting and supporting the business in planning, technical process design, evaluation, and implementation of new ServiceNow platform services
 * Your high motivation towards keeping the platform architecture straight to best practice and out of the box reference architecture assures a stable operation and a high availability of the platform services
 * As the complete and compliant documentation is one of our crucial requirements, we trust you in keeping the technical platform documentation on a high level of quality and valuable content
 * The self-motivated evaluation of new technological developments regarding the ServiceNow platform drives you and delivers us the head start for new projects
 * Standing still is regression but you push the platform forward by regular reviews of the installed base components and processes as CSI initiatives
 * No one is an island, so you are professionally leading and coaching internal and external service providers and technical consultants
 * Do good and let others know about it is your strategy by regularly informing stakeholders about the status of central projects, roadmaps, and innovations in the G+D ServiceNow environment
 * And as marketing is one of your strengths you are always developing, maintaining, and updating communication channels regarding platform services with all stakeholders


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