> Markdown version of [/jobs/ext/3911686-cybersecurity-xdr-support-engineer-hybrid-12-month](https://www.wearedevelopers.com/jobs/ext/3911686-cybersecurity-xdr-support-engineer-hybrid-12-month). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cybersecurity XDR Support Engineer - Hybrid, 12-Month - **Company:** Infotree Global Solutions - **Location:** Madrid, Spain - **Contract:** Temporary contract - **Skills:** ARM Architecture, JIRA, Cyber Security, Salesforce.Com - **Published:** October 26, 2026 - **Apply:** https://www.jobleads.com/es/job/cybersecurity-xdr-support-engineer-hybrid-12-month--madrid--e92f01011f0acb397596469426956110a ## About the Role The role requires 3+ years of experience, English at B2 level, and strong knowledge of Salesforce and Jira. The successful candidate will work in a hybrid setup with 3 days in the Madrid area office, and will ## Description Infotree Global Solutions Inc. is seeking a Customer Support Engineer (XDR/KOI) on a 12-month contract to join the Cortex XDR Support Team. You will handle technical support, resolve break/fix issues, and assist with product configurations in an international, fast-paced environment. The role requires 3+ years of experience, English at B2 level, and strong knowledge of Salesforce and Jira. The successful candidate will work in a hybrid setup with 3 days in the Madrid area office, and will