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# Network Operations Engineer- #26-22577

- **Company:** US Tech Solutions, Inc.
- **Location:** Charlotte, NC, United States
- **Salary:** $124,800.0 - $131,040.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Cisco IOS, Complex Networks, Computer Networks, System Configuration, Data Centers, Ethernet, Multi-protocol Systems, Local Area Networks, Network Security, Network Troubleshooting, Microsoft Office, Network Connections, Network Diagnostics, Wireless Security, Network Monitoring, Routing, Network Protocols, SAP Sales and Distribution, Scaled Agile Framework, TCP/IP, Wireshark, Virtual Local Area Networks, Wide Area Networks, Wireless Networks, Computer Network Operations, Information Technology, SolarWinds (Software), Network Support, Wireless Technologies, Open Network Automation Platform
- **Published:** October 26, 2026
- **Apply:** https://www.beyondcharlotte.com/job.asp?id=3467095830&tx=HT7367TTZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Bachelor's degree in Information Technology from a four-year college
 * In addition to required degree, two (2) years minimum of related work experience
 * In lieu of Bachelor's degree AND two (2) years minimum of related work experience listed above, High School/GED AND six (6) years minimum related work experience
 * Networking Protocols: Proficiency in understanding, configuring and troubleshooting networking protocols and technologies.
 * Routing and Switching: Ability to troubleshoot complex routing and switching issues.
 * LAN/WAN Technologies: Knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies, including VLANs, Ethernet, MPLS, ACI, Client and SD-WAN.
 * ACI: Experience with ACI fabric configuration and troubleshooting, including spine and leaf switches, application policy infrastructure controllers (APICs), and tenant configurations.
 * Wireless Networking: Familiarity with wireless standards, wireless security protocols, and wireless network configuration and troubleshooting.
 * Network Monitoring and tools: Proficiency in using networking tools to proactively identify and resolve network performance issues (ThousandEyes, LiveAction, Solarwinds, Wireshark etc.).
 * Network Troubleshooting: Strong problem-solving skills to diagnose and resolve network connectivity and performance issues in a timely manner.
 * Network maintenance: experience with performing Cisco IOS updates.
 * Continuous Learning: A commitment to staying updated with the latest networking trends, technologies, and best practices.

Desired Qualifications

 * Industry certifications such as CCNA, CCNP, Network
 * Prior work experience in providing Tier 2 network operations support
 * One year experience with Microsoft (MS) Windows Operating Systems and MS Office
 * Demonstrates ability to work independently with some direct supervision or review
 * Proficient troubleshooting & problem-solving skills
 * Good written and oral communication skills
 * Effective inter-personal skills (listening, conflict management, approachability, negotiations)
 * Ability to effectively prioritize activities and focus team efforts based-on priority

## Description

As a Tier III Network Operations Engineer, you will be the go-to expert for troubleshooting and resolving complex network issues. These can be related to WAN, LAN, routing, switching and wireless technologies. This is a troubleshooting/break-fix role requiring a strong understanding of network protocols. This position is responsible for the operational support of complex enterprise network solutions. This position requires a thorough understanding of TCP/IP, routing, switching, wireless, and a general understanding of datacenter and network security technologies. Familiarity with network automation and monitoring are additional skills that are highly valued. The successful candidate will be a self-starter who excels with little supervision and works with small teams using Agile engineering principles., * Support internal data networks with focus on improving reliability

 * Troubleshoot LAN, WAN and wireless network performance issues
 * Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators
 * Provide timely resolution to trouble tickets
 * Contributes to and participates in network improvement initiatives
 * Participates in on-call rotation duties
 * Collaborate across all tiers of operations organization