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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP NS2 Vice President, SaaS Platform & Operations - **Company:** SAP LTD. - **Location:** Herndon, VA, United States - **Contract:** Permanent contract - **Skills:** Kubernetes Security, Microsoft Windows, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Software as a Service, Cloud Computing, Cloud Engineering, Cloud Foundry, Continuous Integration, Customer Data Management, Linux, DevOps, Disaster Recovery, SAP ERP, Reliability Engineering, SAP (Applications), SAP HANA, Policy as Code, Google Cloud, Enterprise Software Applications, Software Security, Mttr, Multi-Cloud, Kubernetes, Devsecops - **Published:** October 26, 2026 - **Apply:** https://www.businessworkforce.com/job.asp?id=3467416170&tx=JT989THZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * 15 years executive leadership in SaaS/cloud engineering or operations. * Experience leading DevOps, SRE, Cloud Operations, Database Operations, Release Engineering, and Support. * Deep expertise with Kubernetes and multi-cloud platforms. * Experience with CI/CD, GitOps, IaC, observability, DevSecOps, and platform engineering. * Executive communication and organizational leadership skills. * Extensive experience managing teams in a Managed Cloud Delivery environment with 24x7 operations * A strong understanding of SAP BASIS, HANA, Linux/Windows administration, and cloud engineering * You should have a proven track record of successfully handling customer escalations and delivering exceptional customer service, * FedRAMP/DoD IL4/IL5 experience. * Operational transformation leadership. * AI-driven operations. * SAP ecosystem familiarity. * Large Scale SaaS Operation Engineering Leadership Expectations: * Enterprise systems thinking * Business outcome orientation * Engineering enablement * Operational discipline * Security-first leadership * Bias toward automation * Continuous improvement ## Description Must be a US Citizen; this position requires access to customer data. All internals must have Manager's approval to transfer. Proximity to an NS2 office (Herndon, VA/Newtown Square, PA) strongly preferred. About SAP NS2 SAP National Security Services (SAP NS2) delivers secure cloud solutions supporting the U.S. Federal Government and organizations operating in highly regulated environments. As SAP NS2 expands its SaaS portfolio, this role will shape secure cloud engineering, operations, and platform enablement by leading the Enterprise SaaS Operating Model & Engineering Enablement. Executive Mission: Build and continuously evolve SAP NS2's enterprise SaaS operating model. Success is measured by accelerating secure software delivery, improving operational resilience and customer experience, increasing engineering productivity through platform capabilities and automation, and building a scalable operating model for SaaS growth. Organizational Scope: * Platform Engineering Enablement * DevOps * Site Reliability Engineering (SRE) * Cloud Operations * Application Operations * Database Operations * Release Engineering * Technical Support * Operational Governance * Operational Security Strategic Business Outcomes: Accelerate Secure Software Delivery * Increase deployment frequency * Reduce lead time for change * Improve release quality * Expand self-service platform capabilities * Reduce operational friction Standardize Enterprise SaaS Operations * Standardize operational processes * Establish common governance * Define operational KPIs * Consolidate tooling * Improve operational maturity Lead Multi-Cloud Platform Operations * Executive leadership for AWS, Azure, and Google Cloud * Kubernetes (EKS, AKS, Gardener, Cloud Foundry) * Disaster Recovery * Capacity Planning * Operational Readiness Build Secure-by-Design Operations * DevSecOps * Software supply chain security * Container security * Runtime protection * Policy-as-Code * Continuous Compliance, * Define and execute the enterprise SaaS operating model. * Partner with Engineering leadership to improve DORA metrics and engineering productivity. * Improve platform reliability, observability, incident management, and resilience. * Build and mentor high-performing technical leadership teams including SAP BASIS administrators, Hana DBAs, Linux/Windows Administrators and Cloud Engineers. * Drive continuous improvement using automation and AI. * Communicate operational strategy and business outcomes to executive leadership. * Directly engage in customer calls, addressing and resolving escalations including P1, P2, and P3 incidents in our 24x7 operational environment Success Measures: * Deployment Frequency * Lead Time for Change * Change Failure Rate * Availability * SLO Achievement * MTTR * Customer Satisfaction * Automation Adoption * Audit Readiness, Shape the future of secure SaaS delivery for highly regulated customers by building the platform capabilities and operating model that enable engineering teams to deliver software faster, operate more efficiently, and scale securely., Our leadership credo: Do what's right. Make SAP better for generations to come . We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP's values and shape SAP's culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US) . Please note that any violation of these guidelines may result in disqualification from the hiring process.