> Markdown version of [/jobs/ext/3929333-sr-manager-it-business-systems](https://www.wearedevelopers.com/jobs/ext/3929333-sr-manager-it-business-systems). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Sr. Manager IT Business Systems

- **Company:** Entrust Corporation
- **Location:** Shakopee, MN, United States
- **Experience:** Expert
- **Salary:** $135,718.0 - $199,053.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Business Systems, Information Systems, Oracle (Applications), Standard Sql, Software Engineering, Enterprise Software Applications, Information Technology, Oracle Erp
- **Published:** October 26, 2026
- **Apply:** https://www.businessworkforce.com/job.asp?id=3468325192&tx=ZT2019TTT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* B.S. Degree in Computer Science, Information Systems, Business, or related field
 * 5+ years of Business Analyst experience working in Oracle ERP and designing global solutions
 * 5+ years of hands on experience in Oracle Order Management, Advanced Pricing, Installed Base, and Service Contracts modules
 * 2+ years of supervisory experience and managing IT projects
 * Ability to juggle competing demands and priorities while maintaining strong attention to detail
 * Experience with Agile & Waterfall software development processes
 * Strong customer orientation and commitment to quality
 * Proven written and verbal communications skills
 * Must be able to lawfully work within the US and have unrestricted work authorization for US
 * Up to 10% travel may be required

Preferred Qualifications

 * Oracle Field Service experience is preferred, but not required
 * Knowledge of project management tools and techniques
 * Experience supporting a global client base
 * Creation and implementation of new standards and procedures

Knowledge of SQL or PL/SQL tools

#LI-SD

## Description

Business Systems

 * Develops and manages to budgets, schedules and performance standards, tracking accountability of team to objectives
 * Works collaboratively, effectively, and efficiently with stakeholders to ensure alignment and prioritization of goals and resources across multiple stakeholders, project priorities, and organizational initiatives
 * Manages relationships with software vendors and influences their product roadmap
 * Implement IT solutions to support functional initiatives and provide on-going systems support
 * Responsible for Order Management, Pricing, Asset Tracking, and Service solution architecture
 * Manage internal and external application support escalation processes
 * Responsible for Level 3 support on assigned enterprise systems
 * Identifies and develops performance metrics that support team goals and ensures client satisfaction
 * Perform other duties as assigned

Leadership & People Management

 * Manages a group of Business Systems Analysts, including hiring, work plan development, performance management, and people development
 * Perform general management responsibilities such as hiring, performance management, performance reviews, individual development activities, etc.
 * Monitor team performance against department standards, and ensure that these standards are consistently met or exceeded
 * Assisting in disciplinary decisions and action
 * Act as escalation point for issues and provides leadership and guidance to team
 * Provide necessary work direction and manage projects effectively through planning, organization and project management
 * Providing adequate documentation and training to warehouse personnel
 * Interpreting company policies to employees and enforcing safety regulations