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# 1st Level IT-Support - Großraum Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Microsoft Office, Systems Integration, Operational Systems
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=119741

## About the Role

Erfolgreich abgeschlossene Ausbildung zum Fachinformatiker (m/w/d) Systemintegration oder vergleichbare Qualifikation Erste Berufserfahrung im 1st Level Support von Vorteil Kenntnisse im Bereich Windows, MS Office sowie Linux Technische Affinität und analytisches Denkvermögen Teamgeist sowie Kunden- und Serviceorientierung

## Description

Unterstützung der Anwender im Rahmen des 1st Level-Supports Störungsbehebung sowie Störungsanalyse Wartung und Dokumentation von Betriebssystemen und Anwendersoftware Installation und Konfiguration von Software Weiterleitung und Koordination der Anfragen an den 2nd und 3rd Level Support


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