> Markdown version of [/jobs/ext/393417-it-support-specialist-dusseldorf](https://www.wearedevelopers.com/jobs/ext/393417-it-support-specialist-dusseldorf). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT-Support Specialist - Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Outlook, Handheld Computer, Issue Tracking Systems, Microsoft Office, Microsoft PowerPoint, Cisco WebEx, System Availability, Information Technology, Laptops, Operational Systems, Cisco
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=140161

## About the Role

Abgeschlossene Berufsausbildung als Fachinformatiker (m/w/d) oder Hochschulstudium der Informatik Gute Kenntnisse der Betriebssysteme Microsoft Office 2016 und 365 (Outlook, Word, Excel, Power Point) sowie Microsoft Windows 10 Gute Englischkenntnisse in Wort und Schrift Hohe technische Affinität sowie analytisches Denkvermögen Gute kommunikative Fähigkeiten, Teamfähigkeit und Dienstleistungsorientierung

## Description

Sicherstellung einer hohen Systemverfügbarkeit sowie Übernahme des 1st Level Supports und Durchführung von Fehleranalysen und -behebungen Unterstützung bei Umzügen und Rollouts Installation und Konfiguration von Arbeitsplätzen (Hard- und Software in den Bereichen PCs, Laptops und mobile Endgeräte) Mitwirkung bei Projektarbeiten im Bereich Dokument-Management-System, Diktier- und Spracherkennungssoftware sowie Videokonferenzen (Cisco-Webex, MS-Teams, Zoom) Pflege und Erstellung der technischen Dokumentation und Betreuung des Ticketsystems


## Related Videos

- [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)