> Markdown version of [/jobs/ext/3934366-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3934366-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CompuCom Systems Holding LLC - **Location:** Rutland, VT, United States - **Experience:** Starter - **Salary:** $39,000.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Computer Networks, Hard Disk Drives, PC Tools, Issue Tracking Systems, IT Management, Networking Hardware, Windows PowerShell, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Motherboard, Enterprise Software Applications, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Servicenow - **Published:** October 26, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3466979339&tx=FK4946FFL&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Minimum 1 to 3+ years of experience supporting PC Hardware and software * Must possess solid desktop fundamentals with experience in PowerShell, Intune, and system administration * Working experience or strong understanding of enterprise technologies (Office365, Win10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus * Experience working in enterprise environment * Ability to handle multiple projects * Uses a confident, positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction * High energy candidates are desired given fast-paced environment * Deep understanding of diagnosing, troubleshooting, replacing PC / laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) * Get work done independently; availability to work scheduled hours * Ability to work with strong personalities * Trusted to work proactively given limited site IT Leadership * Energetic, professional, heads-down, social, and process driven personality works well in this environment ## Description * Be able to account for work using visual task board, ServiceNow Ticket System, and during regular team stand up meetings * Repair, test, image, and clean PC's, laptop, monitors, printers, and other related hardware * Maintain, analyze, and troubleshoot software and computer peripherals * Ability to setup, configure, and add all hardware * Experience with asset management * Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes * Ensure that all tickets requiring follow up work and / or calls receive appropriate attention * Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment * Perform backup, recovery, and security procedures both planned or during emergency * Follow established procedures to detect, diagnose, and accurately report outage of critical site applications * Assist with diagnoses of network hardware and performance problems * Perform approved installation, configuration, and maintenance of physical network * Perform network system administration task both planned or during emergency * Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer site * Back up and burn end user data * Assist in developing and documenting improvements to current processes * Assist other coworkers in resolution of end users' technical issues across the program * Assist Site Leader in the execution of established processes and escalations * Diagnose shop floor pc deployment