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# 1st Level IT-Supporter - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Microsoft Office, Information Technology, Laptops
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=160541

## About the Role

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikationen Erste Berufserfahrungen im Bereich 1st Level-Support Sicherer Umgang mit den gängigen MS Office Anwendungen sowie Sehr gute Kenntnisse in Windows 10 Selbstständige und lösungsorientierte Arbeitsweise Hohe technische Affinität und Serviceorientierung

## Description

Erster Ansprechpartner bei allen fachlichen und technischen Fragen rund um die IT-Systeme Enge Zusammenarbeit mit dem Einkauf hinsichtlich der Beschaffung von Hard- und Software sowie der fachgerechten Entsorgung Annahme und Klassifizierung von Systemstörungen Eigenständige Konfiguration und Administration der System Center Produkte Installation von Notebooks und Desktops, inklusive der Erstellung von Benutzeranleitungen


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