> Markdown version of [/jobs/ext/393672-it-supporter-1st-2nd-level-dusseldorf](https://www.wearedevelopers.com/jobs/ext/393672-it-supporter-1st-2nd-level-dusseldorf). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT-Supporter 1st & 2nd Level - Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Systems Integration
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=294421

## About the Role

Erfolgreich abgeschlossene Ausbildung zum Fachinformatiker (m/w/d) Systemintegration oder vergleichbare Qualifikation Erste Berufserfahrung im IT-Support Gute Kenntnisse im Umgang mit Windows-Systemen Kunden- und serviceorientierte Arbeitsweise Flexibilität und Belastbarkeit

## Description

Verantwortung für die Übernahme des 1st und 2nd Level Supports Identifizierung und Behebung von Störmeldungen sowie deren Dokumentation Unterstützung bei der Einarbeitung der Mitarbeitenden in die IT-Systeme Fachgerechte Installation und Einrichtung von IT?Arbeitsplätzen sowie erste Ansprechperson bei fachspezifischen Rückfragen Eigenständige Klassifizierung und Analyse von Fehlermeldungen


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