> Markdown version of [/jobs/ext/3940163-desktop-analyst](https://www.wearedevelopers.com/jobs/ext/3940163-desktop-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Analyst - **Company:** ProKatchers - **Location:** San Diego, CA, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Adobe Acrobat, Apple Mac Systems, Networking Basics, ServiceNow IT Service Management, Peripherals - **Published:** October 26, 2026 - **Apply:** https://www.nettemps.com/us/en/W734B94E8978A73F21C.ntap ## About the Role * Bachelor's degree or equivalent experience. * 1-3 years of desktop support or help desk experience. * Strong knowledge of Windows, macOS, Microsoft 365, and Adobe Acrobat. * Experience with IT ticketing systems, hardware, software, peripherals, and basic networking. * Troubleshooting, ticket management, and user account support. * Experience supporting Zoom meetings, conference rooms, and A/V equipment. * Must be a local candidate available for onsite work. * Flexible to work occasional evenings and weekends. ## Description Seeking a customer-focused Desktop Analyst to provide onsite technical support to end users.