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# Application Support Engineer

- **Company:** Insight Global
- **Location:** Newtown Square, PA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Application Programming Interfaces (APIs), Application Integration Architecture, Batch Processing, Health Informatics, C Sharp (Programming Language), Data Integration, Extract Transform Load (ETL), Database Queries, IBM InfoSphere DataStage, Github, HP Systems Insight Manager, Job Scheduling, Log Analysis, Microsoft SQL Server, SQL Databases, SQL Server Integration Services, Systems Integration, Enterprise Software Applications, Gitlab, AngularJS, Splunk, Data Pipelines, Api Management
- **Published:** October 26, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3468738610&tx=ZT212THZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

6+ years of Application Support, Production Support, or Application Operations experience Strong Microsoft SQL Server skills, including query writing, troubleshooting, and performance analysis Experience supporting enterprise applications in production environments Hands-on SQL Server Integration Services (SSIS) experience Experience troubleshooting ETL workflows, data pipelines, and data quality issues Experience investigating and resolving application, integration, and production support incidents Experience supporting APIs, interfaces, or system integrations Strong analytical, troubleshooting, and root cause analysis skills Experience supporting mission-critical applications and participating in incident management Experience collaborating with business users, technical teams, and third-party vendors Healthcare, Managed Care Organization (MCO), Population Health, Clinical Systems, or Care Management application experience Experience supporting utilization management or care management
platforms IBM DataStage experience .NET / C# application support experience Experience supporting batch processing and job scheduling Experience with API integration monitoring and troubleshooting Splunk experience for application monitoring, log analysis, and production troubleshooting Angular experience or familiarity GitHub and/or GitLab experience Healthcare analytics, reporting, or population health platform support experience Vendor management experience * Healthcare analytics or reporting platform support experience * Vendor management experience

## Description

A healthcare payer client is seeking a Senior Application/Production Support Engineer to join their IT Clinical Systems team. This person will troubleshoot enterprise application issues impacting clinical workflows, care coordination, and population health reporting functions. The ideal candidate has a strong emphasis on SQL, ETL processes, application integrations, and production issue resolution. Daily you will analyze SQL Server environments, investigate SSIS package failures, support and troubleshoot batch processing and API integrations, and work with internal and external vendor teams to investigate and resolve integration failures, data latency issues, and interface errors., * Provide production support for clinical, care management, population health, reporting, and related healthcare applications.

 * Monitor application, integration, and ETL performance; troubleshoot production issues, interface failures, and data discrepancies.
 * Troubleshoot batch processing, API integrations, and related production failures.
 * Investigate and resolve application, data, and workflow issues through root cause analysis and cross-functional collaboration.
 * Support system upgrades, implementations, data integrations, and post-production stabilization activities.
 * Participate in incident management, maintain support documentation, and partner with business, technical, and vendor teams to ensure operational stability. SCHEDULE
 * Core support hours: 11:00 AM to 7:00 PM EST or 12:00 PM to 8:00 PM EST
 * Candidates located in PST or CST time zones are encouraged to apply
 * Availability for on call support rotating schedule, including nights and weekends