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# IT Coordinator

- **Company:** Michael Page
- **Location:** Antwerpen, Belgium
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Business Software, Microsoft Outlook, IT Management, Microsoft Software, Microsoft SharePoint, Cloud Platform System, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.jobat.be/nl/jobs/it-coordinator/job_6432305

## About the Role

* Bachelor's degree or equivalent through relevant experience.
 * At least 5 years of experience in an IT-related role.
 * Good knowledge of Microsoft technologies, including SharePoint, Teams, Outlook, Word, and Excel.
 * Understanding of IT infrastructure, networking, and cloud environments is considered an asset.
 * Strong service-oriented mindset with the ability to coordinate and drive initiatives forward.
 * Excellent stakeholder management and relationship-building skills.
 * Able to connect people, facilitate collaboration, and navigate across different levels of an organization.
 * Strong organizational and administrative skills with great attention to detail.
 * Quality-driven with a focus on service continuity and operational excellence.
 * Strong communication and teamwork skills.
 * Fluent in Dutch and English; knowledge of French is a strong advantage.

## Description

* Act as the primary point of contact for business applications.
 * Coordinate IT service delivery throughout the entire lifecycle, including incidents, changes, releases, and performance management.
 * Oversee and monitor Joiner, Mover, and Leaver (JML) processes.
 * Manage external suppliers, including service levels, contracts, costs, quality, and performance.
 * Facilitate collaboration between business stakeholders, international IT teams, and service providers to deliver sustainable and effective solutions.
 * Ensure accurate documentation and compliance with group IT governance and control frameworks.

IT Infrastructure, Network & Digital Workplace

 * Coordinate infrastructure and digital workplace services in partnership with international IT teams and external vendors.
 * Monitor the quality and availability of workplace technologies, including hardware, networking, and telephony services.
 * Oversee incident management processes and ensure timely escalation to the appropriate teams.
 * Support the alignment of global IT standards and processes with local operational requirements.
 * Represent the local organization within international IT communities and initiatives.

Project Management & Product Ownership

 * Coordinate and follow up on IT projects involving internal stakeholders and external partners.
 * Translate business requirements into practical IT solutions, acting as the bridge between local business needs and the central IT roadmap.
 * Ensure successful implementation and delivery of technology solutions within agreed timelines and scope.
 * Manage project scope, planning, risks, and stakeholder expectations.
 * Build and maintain strong relationships with international colleagues and key stakeholders.
 * Identify opportunities for process optimization, innovation, and service improvement.

IT Governance, Compliance & Administration

 * Monitor IT-related expenditures, invoices, and budgets.
 * Contribute to IT risk and control frameworks, including regulatory requirements such as DORA, GDPR, and MiFID II.
 * Ensure IT services comply with internal policies and external regulatory obligations.
 * Monitor and continuously improve IT processes within the local business environment.
 * Serve as a point of contact for audits and compliance-related activities.
 * Support Business Continuity initiatives through planning, testing, and safeguarding critical business processes.