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# Helpdesk & Compliance Co-ordinator

- **Company:** Mitie Group plc.
- **Location:** York, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Data Logging
- **Published:** October 27, 2026
- **Apply:** https://www.jobs.service.gov.uk/jobs/6adf3832b535da8c535a7cbc/apply

## About the Role

IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,

-Administrative experience is essential

-A good team player, supportive and organised,

-Someone happy to work in a fast paced environment

## Description

Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.

-Ensure all reported jobs are processed in a timely manner.

-Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.

-Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.

-Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.

-General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.