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# Desktop Support Specialist

- **Company:** Dawar Consulting, Inc.
- **Location:** Indianapolis, IN, United States
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Word, Microsoft Excel, Computer Literacy, Desktop Computing, Information Technology Operations, Microsoft Office, Microsoft PowerPoint, Peripherals, Computer Equipment, Information Technology, GXP
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-specialist-indianapolis-in--f980b11f-b4e6-4b56-ac3b-44cc27b8e586

## About the Role

Desktop Administration, Desktop Administration, Biology, Consulting, Desktop PC, Technical Support, Customer Support/Service, Computer Skills, Communication Skills, Mobile Devices, * Minimum 2 years of desktop support experience with PCs, laptops, and peripherals.

 * Minimum 2 years of onsite and remote technical support experience.
 * Minimum 2 years of mobile device support experience; Apple device experience preferred.
 * High School Diploma required; Associate's or Bachelor's degree preferred.
 * Valid driver's license required.
 * Working knowledge of ITIL v3 processes within an IT service delivery environment.
 * Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
 * Ability to lift and carry equipment weighing up to 50 pounds.

## Description

We are seeking an experienced Desktop Support Specialist to provide hands-on technical support, digital workplace consulting, and day-to-day IT operations. The ideal candidate will have strong desktop, mobile device, and end-user computing experience, along with excellent customer service and communication skills.

This role will support field-based and specialized environments, including GxP, laboratory, and R&D spaces, while also contributing to customer-focused IT projects and digital workplace initiatives., Desktop Support & IT Operations

 * Provide hands-on and remote technical support for PCs, laptops, peripherals, and mobile devices.
 * Provide 2nd-level technical support for field-based and specialized environments, including GxP, Labs, and R&D.
 * Troubleshoot hardware, software, network, and system-related issues.
 * Take ownership of incidents and work proactively to restore user productivity.
 * Manage day-to-day IT activities at the site independently while following company guidelines and procedures.
 * Support Apple mobile devices and other mobile technologies.

Equipment Delivery & Campus Support

 * Deliver and transport computer equipment between buildings across the campus as needed.
 * Operate a company vehicle for campus-related IT equipment deliveries.
 * Maintain proper handling and organization of IT equipment.