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# Senior Solutions Engineer

- **Company:** IDR, Inc.
- **Location:** Knoxville, TN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $115,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Border Gateway Protocol, VoIP, Cloud Computing, Cloud Engineering, Ethernet, Enhanced Interior Gateway Routing Protocol, Network Planning and Design, Routing, Open Shortest Path First (OSPF), Requirements Management, TCP/IP, Wide Area Networks, Wi-Fi Technology
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-solutions-engineer-knoxville-tn--3f4f1ae0-0f7a-42c4-8f26-fdd89f6db7d8

## About the Role

Pre-Sales, Customer Relations, Cloud Computing, Requirements Management, Partner Sales, Technical Support, Network Design, Technical Leadership, Defense Intelligence Agency (DIA), Wide Area Network (WAN), * 5+ years of progressive experience in solutions engineering, network engineering, cloud engineering, or a closely related technical field

 * Hands-on presales experience including discovery, requirements gathering, solution design, customer presentations, and implementation handoff
 * Strong networking fundamentals and design experience (TCP/IP, routing/switching, Ethernet, Wi-Fi; protocols such as BGP/OSPF/EIGRP)
 * Experience designing solutions for commercial/enterprise customers, including multi-site environments and managed services offerings
 * Ability to create clear technical documentation (diagrams, specifications) and communicate complex concepts to varied audiences

## Description

IDR is seeking a Senior Solutions Engineer to join one of our top clients for a remote opportunity. In this role, you'll act as a senior technical expert supporting customer-facing presales efforts-leading discovery, translating requirements, and designing scalable network, cloud, and managed services solutions. You'll partner closely with sales and delivery teams to document solution designs and ensure a smooth handoff through implementation., * Lead technical discovery with prospects/customers to understand business goals, current-state environments, constraints, and success criteria

 * Design end-to-end solutions across networking, cloud, and managed services (e.g., SD-WAN, DIA, Wi-Fi, VoIP/SIP, multi-site architectures)
 * Produce implementation-ready documentation including solution specs, topology diagrams, and order/requirements details
 * Deliver technical presentations, product demos, and consultative guidance to both technical and non-technical stakeholders
 * Collaborate cross-functionally (Sales, Engineering, Operations/Service Delivery) to support the full presales-to-delivery lifecycle