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# Technical Program Manager

- **Company:** IE US Operations Inc.
- **Location:** Sweetwater, TX, United States
- **Experience:** Expert
- **Salary:** $150,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Data Centers, Monitoring of Systems, Scrum Methodology, Cloud Platform System, High Performance Computing, Infrastructure Automation Frameworks, Information Technology, Hardware Infrastructure, 3-tier Architectures
- **Published:** October 27, 2026
- **Apply:** https://www.juju.com/job/1_349E6C8D99314817985454E39733DF2D-TX0017030239

## About the Role

You will ensure that server hardware, networking, and facility systems are aligned to meet performance, availability, and scalability goals for IRENs cloud customers. - Bachelors degree in Computer Science, Electrical Engineering, or related field; or equivalent professional experience. - 7+ years of experience in technical program management, infrastructure operations, or data center environments. - Strong understanding of server hardware, networking, and data center systems (power, cooling, cabling). - Experience with infrastructure automation, cloud architectures, and internal developer platforms. - Ability to read and write code for documentation, demos, or technical validation. - Proven ability to manage complex, cross-functional programs with multiple stakeholders. - Skilled in risk management, dependency tracking, and milestone-based execution. - Familiarity with Agile, Scrum, and other project management methodologies.
Preferred Qualifications - Experience in high-performance computing (HPC), hyperscale, or Tier 3+ data center environments. - Certifications in PMP, ITIL, or similar frameworks. - Experience with infrastructure monitoring and availability tools. - Strong interpersonal and communication skills, with the ability to influence without direct authority. - Experience managing hardware suppliers and coordinating with internal and external stakeholders. - Ability to define program goals, KPIs, and success metrics aligned with business objectives. - Program Leadership: Drive end-to-end execution of infrastructure programs, managing scope, timelines, risks, and dependencies across multiple teams. - Technical Coordination: Translate infrastructure engineering requirements into actionable plans, integrating server hardware, networking, and data center support systems. - Operational Oversight: Partner with datacenteroperations to ensure power and cooling systems meet performance and reliability
standards. - Customer Delivery: Interface with cloud customers to understand infrastructure needs, communicate project timelines, and ensure service availability. - Availability Management: Monitor and maintain customer infrastructure uptime, proactively identifying and resolving risks and issues. - Stakeholder Communication: Provide clear and consistent updates to internal teams and external customers, managing expectations and aligning priorities. - Project Planning: Develop detailed project plans, resource allocations, and risk mitigation strategies for infrastructure deployments and upgrades. - Continuous Improvement: Identify opportunities to improve operational efficiency, scalability, and reliability across infrastructure programs.

## Description

Reporting to the Site and Construction Manager, the Technical Program Manager will lead cross-functional programs that span infrastructure engineering, data center operations, and customer delivery.