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# IT Technician

- **Company:** GO Car Wash
- **Location:** Schertz, TX, United States
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Issue Tracking Systems, IP Addressing, Internet Protocol Security (IP SEC), IP Cameras, Networking Basics, Network Connections, Standard Sql, Wireless Access Point, Wi-Fi Technology, Network Routers, Tablet Computers
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/66c3c3a7-5b85-4964-ad13-3d3578cdfa3b/it-technician

## About the Role

* Either 1+ year with car wash POS or tunnel control systems (DRB, Sonny's, AMP, Micrologic, or ICS), or a strong IT and low-voltage background and the drive to learn site network and car wash infrastructure.
 * Hands-on experience terminating Cat5e/Cat6 and installing IP cameras and NVRs.
 * Working knowledge of networking basics: IP addressing, switches, PoE, and Wi-Fi.
 * Comfort supporting Windows, Microsoft 365, and iOS/Android devices.
 * Clear communication with site managers and vendors, and disciplined documentation habits.
 * High school diploma or equivalent.
 * Valid driver's license, clean driving record, and a reliable personal vehicle.

Preferred

 * CompTIA A+ or Network+, or a low-voltage certification.
 * Multi-site retail, quick-service, or industrial field support experience.
 * Basic SQL or experience with work order and ticketing systems.

## Description

Reports to: IT Support Manager · Type: Full-time, hourly · Pay: $30-$35/hour · Travel: ~25%, mileage and travel expenses covered · On-call: Weekend rotation, as needed, GO Car Wash is one of the fastest-growing car wash operators in the U.S., with locations coast to coast. As an IT Field Technician, you keep the washes in your market running. You are the hands-on owner of site technology (POS, tunnel controllers, network, digital menu boards, and security and LPR cameras) and the Tier 2/3 escalation point when site teams and OEM vendors can't resolve an issue.

What you'll do

 * Provide Tier 2/3 support for car wash POS and tunnel control software and hardware: pay stations, manager station PCs, site servers, and controllers.
 * Respond on site to site-down events and restore operations fast. Work with OEM vendors on warranty and repairs, and track case numbers and parts to closure.
 * Mount, terminate, and configure IP security and license plate recognition (LPR) cameras and bring them onto the site network.
 * Troubleshoot cabling, switches, routers, Wi-Fi access points, and ISP connectivity.
 * Install and support digital menu boards: displays, media players, and network connectivity. Confirm current pricing and promotions display correctly after changes.
 * Perform preventive maintenance visits and proactive hardware replacement. Support new site openings, remodels, and technology rollouts.
 * Support site Windows PCs, tablets, mobile devices, and Microsoft 365 users.
 * Document every job: close work orders with the condition, cause, and correction, and keep site configurations and equipment inventory current.
 * Contribute market IT updates for monthly business reviews. Flag recurring issues and training gaps, and help write SOPs and train site teams on first-line troubleshooting.
 * Assist the IT Support Manager with price changes, promotions, and code setup as needed.
 * Take part in the weekend on-call rotation as needed.