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# Senior Enablement Specialist, HRScale

- **Company:** Insperity Inc
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Salary:** $71,280 - $81,098
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, System Integration Testing, Workday
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-enablement-specialist-hrscale-dallas-tx--7bdf44a7-33d0-4487-a469-f121d528ff84

## About the Role

Human Resources, Diversity, News Reporting, Metrics, Change Management, Trend Analysis, Analysis Skills, Standard Operating Procedures (SOP), Functional Testing, Operations Processes, · Bachelor's Degree or equivalent work experience is required.

· Four to eight years of related experience is required.

· Knowledge of the Professional Employer Organization (PEO) industry is preferred.

· Workday or HCM product knowledge and experience is required.

· Proficient knowledge of business processes for a targeted group of departments.

· Proficient use of Microsoft Office programs and demonstrated ability to learn other application programs.

· Strong customer service and collaboration skills in a team environment.

· Strong relationship-building, empathy, and problem-solving skills required.

· Communicates tactfully and effectively, verbally and in writing, and maintains effective work relationships with those encountered in the course of employment.

· Ability to determine and utilize appropriate methods of dealing with human behavior.

· Ability to diffuse and manage escalated situations.

· Ability to track and trend issues and escalate accordingly.

· Detail-oriented with the ability to multi-task and prioritize.

· Ability to work in a fast-paced and dynamic environment.

· Proficient presentation skills.

· Proficient time management skills.

· Learning mindset, strong learning agility, and desire to grow through knowledge building.

· Interest in growing Workday knowledge and obtaining certifications.

## Description

This position is responsible for providing support to the business including, but not limited to; intake, gathering, and documentation of functional business requirements, standard operating procedures, and process mapping for end-to-end workflows. Additionally, this position will help steer adoption results through testing system functionality, training development and delivery, communications, and change management. The Deployment & Enablement group provides key metrics and analysis to help identify trends and areas of opportunity for organizational improvement in leveraging technology investments., · Participates in business and functional requirements gathering sessions with assigned departments.

· Maintains excellent customer service standards to ensure high satisfaction.

· Understands goals and objectives of leveraging a unified HCM platform and digital applications.

· Understands functional business requirements and process flows for assigned departments.

· Creates appropriate test flows and scripting for system integration testing and user acceptance testing.

· Performs appropriate integration, migration, and user acceptance testing for system functionality and usability.

· Collaborates effectively with other team members and departments.

· Creates and maintains training materials for user community as needed.

· Creates and maintains training materials for new hires.

· Creates and maintains functional business requirements and process maps.

· Facilitates training for end users within the digital ecosystem.

· Builds training plan that encompasses all learning vehicles and learning styles to flex with the user community.

· Creates and maintains standard operating procedures across the business within the digital footprint.

· Translates technical release notes into functional communications for user community.

· Creates and delivers organizational and business unit specific communication plans.

· Creates and delivers organizational communications in alignment with Insperity's brand guidelines.

· Creates digital learning paths for the organization.

· Participates in process mapping discussions and documentation with the business.

· Establishes relationships with business leaders and digital champions on user experience.

· Creates responsive training needs plan.

· Provides adoption metrics analysis to leadership.

· Identifies recommended actions based on adoption metrics.