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# Tech Support

- **Company:** Roomi Group Corporation
- **Location:** Houston, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer Maintenance, Microsoft PowerPoint, Computer Equipment, Adobe, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/tech-support-houston-tx--2daa7795-c95b-4a92-b49f-ec04a358d65b

## About the Role

Technical Support, Technical Support, Computer Systems, Computer Hardware, Systems Administration/Management, Operating Systems, Systems Maintenance, Identify Issues, Problem Solving Skills, CompTIA A+, * CompTIA A+ (Preferred)

 * 1 year Tech Support Experience(Preferred)
 * Fantastic installation, diagnostic,upgrade, and restoration abilities.
 * Excellent vertical and lateralthinking.
 * Superb time management skills.
 * Clear written and verbalcommunication.
 * Forbearing, flexible, and supportive.
 * Proficient with Outlook, Word, Excel,PowerPoint, & Adobe.

## Description

Providing technical assistance andsupport related to computer systems, hardware, and software. Responds toqueries, runs diagnostic programs, isolates problems, and determines andimplements solutions., * Install and configure computer systemsand applications within the company.

 * Update computer operating systems andother important software, as needed.
 * Performing routine inspections andupkeep of existing installations.
 * Complete detailed reports listingrequests to technical assistance, steps taken to resolve them, and the specificdates/individuals involved.
 * Act as the initial point of contactfor all computer and system related concerns from employees.
 * Assist management in creating trainingmaterials pertaining to computer troubleshooting and usage.
 * Resolve technical issues related tonetwork interruptions.
 * Organize and file documentationpertaining to warranties and instructional guides for computer hardware.
 * Deliver IT and related assistance uponrequest.
 * Request any hardware and software purchasesnecessary.