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# Donor Database Director

- **Company:** Boys Llc
- **Location:** Mundelein, IL, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Databases, System Configuration, Data Integrity, Systems Integration, Raiser's Edge, Data Management, Tools for Reporting, Hubspot
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/323e3c88-5321-4623-867b-e9bbca49d227/donor-database-director

## About the Role

* Bachelor's degree or equivalent experience.
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 * 5+ years of donor database, CRM administration, or fundraising operations experience.
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 * Advanced proficiency in RE NXT; familiarity with HubSpot preferred.
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 * Experience with reconciliation, reporting tools, and BI dashboards.
\n, * Strong communication skills and ability to present data clearly to non-technical users.

## Description

The Donor Database Director (the Director) leads all aspects of donor data management, CRM governance, analytics, gift processing oversight, and data integrity for Boys & Girls Clubs of Metro Denver. The Director ensures that RE NXT and related systems function as a strategic engine for fundraising, providing accurate data, segmentation, dashboards, and operational support to all Resource Development verticals, including individual giving, corporate giving, donor engagement, and grants. The role also plays a key financial function through close collaboration with the Vice President of Resource Development and Chief Finance Officer on annual revenue and expense budgeting, ongoing monitoring, and data-driven reporting. Additionally, the Director oversees compliance, reconciliation, audit readiness, and provides dotted-line supervision to staff responsible for gift entry, data hygiene, and revenue processing to ensure a consistent, seamless donor experience., * Collaborate with the Vice President of Resource Development and Chief Finance Officer on annual revenue and expense budget development and provide reporting and recommendations as needed.
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 * Build dashboards and BI-powered reports to analyze revenue trends, donor retention, LYBUNT/SYBUNT activity, mid-level giving movement, sustainer performance, and related fundraising metrics.
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 * Produce segmented reports and lists for campaigns, newsletters, events, and targeted outreach.
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 * Deliver donor insights to that support upgrade strategies and mid-level/major gift collaboration.
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 * Partner with Director of Donor Engagement on audience segmentation, testing strategy, and data-driven improvements.
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 * Serve as organization's RE NXT expert, managing system configuration, controls, security permissions, and integrations.
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 * Oversee constituent records management, including volunteer and raffle participant imports and other large-scale upload processes.
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 * Maintain and update database SOPs, business rules and definitions, coding standards, and audit documentation.
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 * Lead ongoing data hygiene cycles including duplicate resolution, address updates, coding audits, and attribute standardization.
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 * Champion accuracy, data stewardship, teamwork, and collaborative problem-solving across fundraising teams.
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 * Ensure accurate and timely donation entry (cash, checks, credit card, online, recurring, ACH) by providing oversight and guidance to the Development Assistant and Billing Coordinator.
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 * Monitor and verify the accuracy of gift processing, including deposit documentation, batch approvals, and financial compliance
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 * Serve as primary liaison with Finance for reconciliation, month-end and year-end close, and audit requests.
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 * Identify opportunities to automate processes and improve efficiency across RE NXT, HubSpot/RedArc workflows, and financial systems.
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 * Coordinate with Marketing & Director of Donor Engagement on accurate email segmentation, list syncing, and CRM-to-HubSpot workflow quality.
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 * Monitor prospect activity across all fundraising portfolios; ensure accurate tracking of qualification progress and donor movement through the pipeline.
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 * Manage raffle data needs including gift imports, supporting revenue documentation, segmentation, and other duties as assigned.
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 * Provide CRM training and troubleshooting support for all database users.
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