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# Desktop Administrator

- **Company:** Tata Consultancy Services Limited
- **Location:** Toledo, OH, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Migration, Desktop Computing, Network Troubleshooting, System Center Configuration Manager, Network Administration, Software Engineering, Office365, Guidewire PolicyCenter, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-administrator-toledo-oh--e3d3955e-e048-4457-8648-dc5a18d013e8

## About the Role

Desktop Administration, Computer Science, Analysis Skills, Mobile Devices, Identify Issues, Desktop PC, Laptop PC, Problem Solving Skills, Printers, Network Administration/Management, Required Skills: Desktop

Qualification: BACHELOR OF COMPUTER SCIENCE

Experience: 2 - 8 Years, Must Have Technical/Functional Skills

 * Strong analytical skills and problem-solving ability to troubleshoot various issues on Laptop/Desktop/Mobile Devices
 * Printer and Network Troubleshooting
 * Experience supporting Win 7, Win 10 and Office 365 applications
 * Knowledge of imaging PCs using SCCM environment
 * Good Communication skills
 * Multi-tasking capabilities

## Description

* Driving PC LCM project end to end by coordinating with site contacts.
 * Performing apps installation and data migration
 * Coordinate with asset team to ensure asset updates are done as soon as new assets received or shipped to lessor
 * Packing/Unpacking of PC's received from vendor or from different site
 * Returning end of lease PC's back to the lessor
 * Creating/updating knowledge base articles for any new issues
 * Assisting users on various PC related issues via Phone/Email or chat over remote session or by visiting user desk
 * Supporting new user onboarding by deploying new PC and then collecting old PC's during offboarding
 * Escalate incidents with accurate documentation to suitable technician, when required.
 * Coordinating with vendor for any hardware/software issues