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# mitarbeiter-im-it-servicedesk-m-w-d

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Issue Tracking Systems, Networking Hardware, Microsoft Office, Systems Integration, Office365, Information Technology, Laptops
- **Published:** June 16, 2026
- **Apply:** https://www.europersonal.com/stelle/mitarbeiter-im-it-servicedesk-m-w-d-32f5e95005b64ba39be9511c3d049d1c

## About the Role

* erfolgreich abgeschlossene Ausbildung zum Fachinformatiker Systemintegration oder eine gleichwertige Qualifikation
 * fundierte Kenntnisse und Erfahrungen bei der Administration von Desktop PCs, Laptops und Druckern
 * gute Kenntnisse im Umgang mit IT Ticketsystemen für Incidents und Service Requests
 * vorhandene Berufserfahrung im IT Servicedesk
 * Kenntnisse in MS Windows 11 und den Office Applikationen O365 inklusive MS Teams

## Description

* richten PCs, Netzwerkkomponenten, Bildschirme, Drucker und Scanner in der Verwaltung ein, installieren sie und führen die Wartung durch
 * verwalten die MS Active Directory Services (ADS) sowie MS Office 365
 * fungieren als erster Ansprechpartner bei IT Fragen und als Schnittstelle zum internen Kunden
 * bearbeiten spezifische IT Themen und leiten diese an den Second Level Support weiter
 * priorisieren und kategorisieren die eingehenden IT Anfragen, DE
Bonn
NRW
53111
-
GeoCoordinates
50.7419457
7.0950367


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