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# IT Hardware Support Technician

- **Company:** California Automotive Retailing Group, Inc.
- **Location:** Dublin, CA, United States
- **Experience:** Experienced
- **Salary:** $78,000.0 - $88,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, CompTIA Network+, Cyber Security, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Azure Active Directory, Microsoft SharePoint, Software Systems, TCP/IP, Virtual Local Area Networks, Wireless Networks, Network Routers, Spiceworks, Office365, Peripherals, Firewalls (Computer Science), Guidewire PolicyCenter, Information Technology, Network Support, Laptops, User Administration, User Accounts
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-hardware-support-technician-dublin-ca--19193ec6-76f7-4206-83c7-d14eab4dd1a5

## About the Role

Hardware Administration, Technical Support, Team Player, Hardware Administration, Printers, Technical Support, Microsoft Active Directory, Vision Plan, Dental Insurance, Employee Assistance Plan, * 3+ years of hands-on IT support experience (field support preferred).

 * Must have phone system experience (Ring Central, Emetrotel etc) This will be an ongoing implementation and monitoring of our phone system.

 * Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting.

 * Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD).

 * Experience with Active Directory, Group Policy, and Windows Server.

 * Ability to image, configure, and troubleshoot Windows PCs and printers.

 * Familiarity with basic cybersecurity practices (firewalls, antivirus, updates).

 * Valid driver's license and willingness to travel to client sites daily.

 * Excellent problem-solving and customer service skills.

Preferred Qualifications:

 * Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA.

 * Experience supporting automotive dealerships.

 * Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask).

## Description

At Dosanjh Family Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!, Job Title: IT Hardware Support Technician (Must have experience in phone systems; Ring Central, Emetrotel etc.) Networking, MS365, Active Directory, PC/Printer Support), We are seeking a skilled IT Hardware Support Technician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in Phone Systems, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.

Key Responsibilities:

 * Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.

 * Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.

 * Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services.

 * PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.

 * On-Site & Remote Support: Provide timely resolution for hardware, software, and connectivity issues.

 * Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies.

 * Documentation: Maintain accurate records of configurations, issues, and resolutions.

 * Client Communication: Liaise with dealership staff to understand needs and provide training when necessary.