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# IT Manager

- **Company:** Pinnacle Inc.
- **Location:** Pasadena, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Cloud Computing, Cyber Security, Windows Servers, Routing, Windows PowerShell, Wide Area Networks, Firewalls (Computer Science), Fortinet, Network Server, Vmware
- **Published:** October 27, 2026
- **Apply:** https://www.adzuna.com/details/5052463997

## About the Role

* Lead a team Know when the team is going off the rails and course-correct the team.
 * Familiar with Industry technology best practices (with a focus on reliability and technology).
 * Proven ability to partner with and coach others, manage projects and change management activities, and support the implementation and evaluation of improvements resulting in real, positive, quantified impacts
 * Proven ability to work as part of a high-functioning team in a fast-paced, dynamic environment while maintaining focus on priority activities
 * Excellent written and verbal communication skills including the ability to drive cross-functional alignment and buy-in
 * Understanding and experience with:
 * Windows Server
 * LAN/WAN(Meraki/Fortinet)
 * Backup/Recovery
 * PowerShell
 * Azure
 * Storage 3Par/Nimble
 * VMWare

## Description

Ensure the stability, functionality, and effectiveness of Pinnacles overall Core IT Support, Infrastructure, & Internal Applications, * Serve as the technical escalation for all Pinnacle IT team members

 * Infrastructure
 * Manage and maintains Pinnacle's Servers, Storage, Switching, Routing, Firewalls, Security and Cloud Technology
 * Lead projects associated to the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
 * Define Pinnacle's backup and recovery strategy
 * Service Desk
 * Ensure team provides constant support to customers with the appropriate level of urgency when resolving issues to ensure 100% customer satisfaction
 * Applications
 * Ensure team provides constant support to customers with the appropriate level of urgency when resolving issues to ensure 100% customer satisfaction
 * Provide app specialist guidance on projects

Accountabilities

 * Ensure the stability, functionality, and effectiveness of Pinnacles overall Core IT Support, Infrastructure, & Internal Applications
 * IT Customer Service
 * Cyber Security