> Markdown version of [/jobs/ext/3956072-desktop-support](https://www.wearedevelopers.com/jobs/ext/3956072-desktop-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support - **Company:** VACO LLC - **Location:** Peoria, AZ, United States - **Experience:** Experienced - **Salary:** $58,240.0 - $60,320.0 - **Contract:** Permanent contract - **Skills:** Issue Tracking Systems, Servicenow - **Published:** October 27, 2026 - **Apply:** https://www.careerbuilder.com/job-details/desktop-support-peoria-az--31c95895-624d-4986-b8ef-0ace53ca6a67 ## About the Role Desktop Administration, Consulting, Healthcare, Technical Support, Identify Issues, Resolve Customer Issues, Clinical Support, Willing to Travel, On Site Support, Medical Office Administration, * 3+ years of IT Support, Desktop Support, or Help Desk experience * Experience providing hands-on support directly to end users * Familiarity with ticketing systems such as ServiceNow * Strong troubleshooting skills across hardware, software, and operating systems * Excellent customer service and communication skills * Reliable transportation for travel between sites * Strong attention to detail and ability to manage multiple priorities ## Description We're looking for a Site Support Technician to join a growing IT team supporting multiple healthcare locations throughout the Philadelphia area. This is a hands-on role for someone who enjoys working directly with end users and solving technology issues in real time. You'll support clinical and administrative staff, troubleshoot a variety of hardware and software problems, and serve as a trusted local IT resource across multiple sites. Reliable transportation is required, as travel between locations will be part of the role. What You'll Be Doing * Provide onsite IT support for clinic and office staff * Troubleshoot hardware, software, printer, and workstation issues * Support nurses, physicians, and administrative teams with day-to-day technology needs * Resolve support tickets and document solutions appropriately * Install, configure, and replace end-user devices and equipment * Travel between local facilities to provide technical support when needed * Support user onboarding, equipment setup, and general desktop support activities, Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. * California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. * Virginia residents may access our state specific policies here. * Residents of all other states may access our policies here. * Canadian residents may access our policies in English here and in French here. * Residents of countries governed by GDPR may access our policies here.