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# Director, ServiceNow - Certified System Administrator

- **Company:** Kpmg LLP
- **Location:** Tampa, FL, United States
- **Experience:** Expert
- **Salary:** $184,870.0 - $338,675.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Information Technology Consulting, Systems Integration, Sysadmin, Servicenow
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/director-servicenow-certified-system-administrator-tampa-fl--688ccbf1-3d36-4fe7-84de-cbdf7552780c

## About the Role

ServiceNow, Systems Administration/Management, ServiceNow, Systems Administration/Management, Consulting, Test Plan/Schedule, Architectural Services, Industry Standards, Business Strategy, People Management, * Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results

 * ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications preferred
 * Bachelors degree from an accredited college/university in an appropriate field
 * Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results
 * Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives
 * Travel as needed
 * Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

## Description

Director, ServiceNow - Certified System Administrator

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 * US-KPMG.com, * Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support.
 * Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards.
 * Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates.
 * Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives.
 * Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.
 * Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries
 * Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands.
 * Manage engagements according to KPMGs financial/cost management policies
 * Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness
 * Maintain key customer relationships and cross sell other KPMG service offerings as well as maintaining satisfaction and good standing
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