> Markdown version of [/jobs/ext/3956895-it-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3956895-it-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Desktop Support Technician

- **Company:** SRI Tech Solutions Inc.
- **Location:** Redwood City, CA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Virtual Private Networks (VPN), Microsoft Office, Networking Basics, TCP/IP, Software Troubleshooting, Hardware Infrastructure
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/d73b67da-ba0e-418c-a6e1-0d598f5e4489/it-desktop-support-technician

## About the Role

* Proven experience as a Desktop Support Technician or in a similar IT support role.
 * Strong knowledge of desktop operating systems (Windows, macOS, and/or Linux could be added advantage).
 * Experience with software troubleshooting and installation (Microsoft Office, email clients, etc.) even remotely as well
 * Familiarity with hardware components and peripheral devices (printers, scanners, etc.).
 * Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
 * Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
 * Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
 * Ability to work independently and as part of a team.
 * Preferred relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent is a plus.