> Markdown version of [/jobs/ext/3956972-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3956972-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Tech Inc - **Location:** Richmond, VA, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, JIRA, Issue Tracking Systems, Microsoft Software, Servicenow - **Published:** October 27, 2026 - **Apply:** https://www.careerbuilder.com/job-details/desktop-support-technician--62daf507-98d3-425a-8fa6-4ab57192c7cc ## About the Role Desktop Administration, Help Desk, Desktop Administration, Technical Support, Microsoft Product Family, ServiceNow, Atlassian JIRA, Identify Issues, Analysis Skills, Time Management, 5+ years of Help Desk / Technical Support experience - 5+ years with Microsoft 365 and ticketing systems (ServiceNow, Jira, or equivalent) - 5+ years of strong analytical, troubleshooting, and time management skills - Experience in a print services environment is highly desired