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# Application Support Analyst

- **Company:** Citi Trends, Inc
- **Location:** Savannah, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Performance Management, Business Software, Databases, Relational Databases, Disaster Recovery, Microsoft Office, Software Engineering, SQL Databases, Information Technology, User Accounts
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/e93bfaef-3877-4c90-bfdf-2c5fb6a007ab/application-support-analyst

## About the Role

* Bachelor's degree in Information Technology, Computer Science, or a related field
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 * 3+ years of relevant experience
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 * Strong analytical, troubleshooting, communication, and documentation skills
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 * Experience with SQL and relational database technology
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 * Familiarity with software development processes, Windows, and Microsoft Office
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 * Ability to work independently and collaboratively, prioritize effectively, and solve problems through to resolution

## Description

Join CITITRENDS as an IS Application Support Analyst and help keep the business-critical systems behind our fast-paced retail operation running at their best., * Support, configure, maintain, and troubleshoot business applications, hardware, networks, and user accounts
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 * Diagnose and resolve software, database, network, and system issues
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 * Partner with vendors during outages, upgrades, malfunctions, and application updates
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 * Use business-process analysis to identify efficiency opportunities and implement practical solutions
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 * Monitor application performance, maintain documentation and logs, and support testing
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 * Train users on system functionality and security best practices
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 * Participate in project teams, change management, and business continuity/disaster recovery activities
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