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# M365 Support Engineer

- **Company:** TEKSYSTEMS INC.
- **Location:** Boston, MA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $83,200.0 - $114,400.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Agile Methodology, Computing Platforms, Microsoft Online Services, Cloud Computing, Microsoft Office, Windows PowerShell, Microsoft SharePoint, Scripting, Cloud Platform System, Microsoft Power Automate, Powerapps
- **Published:** October 27, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ma/boston/12418877-40f5-4c40-995f-4a953f02037c

## About the Role

5-10 years of experience in M365 (from of a larger multi-tenant organization)., These resources should have some PowerShell experience in order to do some tasks, **On Call** is going to be a part of this role. They have to be willing to respond to major incidents. They will be capped at 40 hours per week, so if they do have to take a call or work on an issue on nights/weekends, they will take time off during the week to keep at 40 hours) They will be on call every other week. The manager said about 98% of their time will be during core business hours., Technical support, m365, exchange online, sharepoint, powershell scripting

Top Skills Details

Technical support,m365,exchange online, sharepoint

Additional Skills & Qualifications

Target Profile: Eng or Sr Eng M365 / Power Platform Engineer

Broad M365 platform expertise

o Strong hands-on administration across Exchange Online, Teams, SharePoint Online

Automation & scripting focus

o Solid PowerShell skills for bulk operations and operational efficiency

Power Platform capability

o Experience with Power Automate, Power Apps, and enabling business workflows / citizen development

Governance, compliance, and security awareness

o Familiarity with Purview, retention, eDiscovery, audit, and data protection concepts

Migration & transformation experience

o In tenant, SharePoint, or platform migrations and modernization efforts

Full-stack operational role

o Comfortable spanning engineering, administration, and support/escalation (including on-call)

Product & collaboration mindset

o Exposure to Agile/product workflows and working across business + IT stakeholders

Adaptability across the M365 ecosystem

o Breadth over perfection; ability to grow into adjacent areas (e.g., Viva, emerging platform capabilities), Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Scripting
Operations
Automation
Governance
Adaptability
Microsoft 365
Agile Methodology
Windows PowerShell
Business Valuation
Workflow Management
Information Privacy
Microsoft SharePoint
Cloud Infrastructure
Electronic Discovery
Full Stack Development
Operational Efficiency
Engineering Management
Business Transformation
Microsoft Power Automate
Microsoft Power Platform
Office 365 Exchange Online
Multi-Tenant Cloud Environments
Troubleshooting (Problem Solving), There are 2 long term contract positions for M365 Support Engineers, with an emphasis on Exchange Online, Teams and Sharepoint. This team needs to be able to troubleshoot M365 at the Server level (Microsofts cloud infrastructure) vs the client level (user's computer or mobile device) The Service desk troubleshoots these apps on the client level, and this team is responsible for the platform and major issues.