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# Salesforce Project Analyst

- **Company:** The Center for Toxicology and Environmental Health, L.L.C.
- **Location:** Little Rock, AR, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $75,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Software as a Service, Data Integrity, Issue Tracking Systems, Lookup Table, Microsoft Office, Pivot Tables, Salesforce.Com, Software Engineering, Pardot B2B Marketing Automation (Salesforce)
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/salesforce-project-analyst-little-rock-ar--b1daf8ce-5ce4-4cd8-8f04-2492d306193f

## About the Role

Salesforce.com, Project Evaluation, Interwoven, Marconi/MSI Planet, Onboarding, Identify Issues, Customer Relationship Management (CRM) Systems, Data Quality, Customer Support/Service, Project Evaluation, These requirements reflect the knowledge, skills and abilities that help you do your best work here.

 * Associates Degree or higher from an accredited university
 * Salesforce Platform Administrator I certification
 * 2-5 years of experience with Salesforce or other CRM systems
 * Demonstrated ability to work remotely and with limited required supervision
 * Ability to work as part of the team and independently
 * Ability to learn and teach various software to other users
 * Proficient with Microsoft Office software and/or PC programs
 * Demonstrated customer service experience
 * Ability to meet deadlines, multitask, and prioritize as necessary
 * Ability to interface with cross-functional teams and all levels of personnel/management
 * Strong problem solving and analytical skills
 * Solid organization and time management skills
 * Effective verbal and written communication skills
 * Ability to work independently, managing multiple responsibilities (i.e. self-starter, self-motivated)

Preferred

 * Experience with Salesforce Marketing Cloud and Pardot.
 * Experience in software development or writing custom code for SaaS systems.
 * Experience with advanced Microsoft Excel functions (i.e. V-lookup, pivot tables, etc.)

## Description

The Salesforce Project Analyst will be responsible for user support and administration within our Salesforce instance and supporting systems. Onboarding/offboarding, ticket-based request support, report generation, user training, and data integrity are all primary areas of focus. This also includes front line support for Onterris employees using Salesforce, which involves responding to troubleshooting requests and questions within our ticket system. You'll need at least 2 years of experience in supporting a CRM system, and welcome the opportunity to make an impact from day one., To thrive in this role, you'll be comfortable taking ownership of the following responsibilities:

 * Providing in-person and/or remote support to end users for Salesforce and related systems.
 * Assisting with onboarding / offboarding tasks in relation to day-to-day operations, as well as during new company acquisitions.
 * Performing system administration, including maintaining and updating back-end configurations and Flow automation.
 * Preparing and uploading CSV files for data imports when requested by users or during new company acquisitions.
 * Coordinating with developers to communicate and roll-out system updates.
 * Providing and assisting with Salesforce training remotely.
 * Creating and updating recorded and written training materials for company's internal knowledge database.
 * Participating in system upgrades, integration and/or testing of new functionality as requested.
 * Performing diagnosis and troubleshooting support for Salesforce users companywide through the help desk ticketing system.
 * Exercising safe work practices by following all company safety rules and OSHA regulations, including attendance at all required safety training programs.
 * Participating in company's continuous improvement programs and provide support to team efforts.
 * Keeping up-to-date and current on industry trends by completing formal training, reviewing professional publications, and attending professional workshops.
 * Performing other duties as assigned.