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# Application Support Analyst (Savannah)

- **Company:** Citi Trends, Inc
- **Location:** Savannah, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Performance Management, Business Software, Databases, Relational Databases, Disaster Recovery, Microsoft Office, Software Engineering, SQL Databases, Information Technology, User Accounts
- **Published:** October 27, 2026
- **Apply:** https://www.adzuna.com/details/5938270411

## About the Role

* Bachelor's degree in Information Technology, Computer Science, or a related field
 * 3+ years of relevant experience
 * Strong analytical, troubleshooting, communication, and documentation skills
 * Experience with SQL and relational database technology
 * Familiarity with software development processes, Windows, and Microsoft Office
 * Ability to work independently and collaboratively, prioritize effectively, and solve problems through to resolution
 * Flexibility to support occasional night/weekend coverage and periodic travel to distribution centers

## Description

* Support, configure, maintain, and troubleshoot business applications, hardware, networks, and user accounts
 * Diagnose and resolve software, database, network, and system issues
 * Partner with vendors during outages, upgrades, malfunctions, and application updates
 * Use business-process analysis to identify efficiency opportunities and implement practical solutions
 * Monitor application performance, maintain documentation and logs, and support testing
 * Train users on system functionality and security best practices
 * Participate in project teams, change management, and business continuity/disaster recovery activities