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# Test Center Administrator (PT)

- **Company:** Prometric Inc.
- **Location:** Wyoming, MI, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Web Browsers, Microsoft Office
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/test-center-administrator-pt-grand-rapids-mi--664f6a49-d20b-423f-bf2b-5fe55f868d06

## About the Role

Testing, Accreditation Standards, Government, Licensing, Transformational Communications Architecture (TCA), Candidate Sourcing, Leadership, Employee Assistance Plan, Flexible Spending Accounts, Legal, * High school diploma or equivalent required

 * College experience a plus

EXPERIENCE:

 * Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
 * Must be 18 years of age to qualify

SKILLS:

 * Ability to communicate professionally and effectively with candidates and coworkers
 * Ability to write detailed and accurate reports and correspondence
 * Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
 * Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing), * Must be able to bend, stoop, and lift up to 40 pounds
 * Ability to remain in a stationary position for extended periods of time while administering exams
 * Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
 * Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
 * Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

## Description

* 12 Paid Holidays Off annually based on work schedule and start date
 * No selling or quotas
 * Office setting environment
 * No inventory, stocking, floor moves or overnight shifts!
 * Paid training
 * Sick time prorated based on start date
 * 401K
 * Employee Assistance Program
 * Vision
 * FSA

Include these PERKS for employees hired for Full Time:

 * Legal
 * Vacation

AVAILABLE SCHEDULE:

 * Part Time - Hours Will Vary
 * Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
 * Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
 * This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
 * Schedules are available 2 weeks in advance., * Maintain and apply expert knowledge of test center policies, practices and procedures
 * Greet examinees and verify identification
 * Perform required security checks including the use of wands
 * Continuously monitor candidates as they complete exams
 * Report and/or resolve candidate issues with urgency
 * Maintain secure environment and materials in the test center at all times
 * Ensure every candidate receives a fair and comfortable testing experience
 * Report any occurrences outside company guidelines
 * Ability to be flexible with scheduling based on Prometric days of operations
 * Represent Prometrics vision, mission and values
 * Safeguard the test center from misconduct
 * If applicable, digitally scan and record candidate fingerprint identification