> Markdown version of [/jobs/ext/3961769-sr-site-support-engineer-executive-support](https://www.wearedevelopers.com/jobs/ext/3961769-sr-site-support-engineer-executive-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Sr. Site Support Engineer, Executive Support

- **Company:** ConsultNet
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Audio Video Distribution, Configuration Management Databases, Information Systems, Azure Active Directory, Peripherals, Microsoft InTune, Information Technology, Servicenow
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/b10d8bac-f668-4b9c-aad5-67b6da6c5b20/sr-site-support-engineer-executive-support

## About the Role

n

 * Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related discipline, or equivalent relevant professional experience.
\n

 * At least five years of experience in onsite IT support, digital workplace services, desktop engineering, or IT service management.
\n

 * Demonstrated experience providing direct technology support to executives, senior leaders, or other high-profile stakeholders.
\n

 * Strong hands-on experience with Microsoft 365, Microsoft Teams and meeting-room technology, Windows, macOS, mobile devices, peripherals, AV systems, and an enterprise ITSM platform such as ServiceNow.
\n

 * Excellent written and verbal communication skills, including the ability to explain technical matters to nontechnical stakeholders.
\n

 * Professional presence and interpersonal maturity appropriate for a corporate headquarters environment.
\n

 * Strong customer-service orientation and commitment to responsive, personalized support.
\n

 * Ability to remain composed, organized, and solution-focused during urgent, visible, or business-critical situations.
\n

 * Strong ownership mindset with accountability through final resolution, including work spanning multiple teams.
\n

 * Sound judgment and discretion when working with executives, confidential information, sensitive meetings, and corporate devices.
\n

 * Ability to prioritize competing demands and distinguish business-critical requirements from standard support requests.
\n

 * Ability to work onsite at the Washington, DC headquarters and support planned executive events or critical situations as needed.
\n, * Experience in a corporate headquarters, executive briefing center, Board environment, or similarly high-touch professional setting.
\n

 * Experience supporting Board meetings, earnings calls, leadership conferences, town halls, or other high-profile events.
\n

 * Hands-on knowledge of Microsoft Intune, Microsoft Entra ID, endpoint security, device compliance, and modern endpoint management.
\n

 * Experience supporting Microsoft Teams Rooms, audiovisual systems, wireless presentation technologies, and hybrid meetings.
\n

 * ITIL Foundation certification or practical experience with ITIL-aligned processes.
\n

 * Relevant Microsoft, CompTIA, HDI, ServiceNow, Apple, or AV support certification.
\n

 * Experience coordinating managed-service providers, hardware vendors, telecommunications providers, and AV partners.
\n

 * Familiarity with technology asset management, CMDB controls, inventory reconciliation, and audit requirements.
\n

Key Competencies* Executive presence and professional credibility* Attention to detail* White-glove customer service* Composure under pressure* Clear and confident communication* Stakeholder and vendor coordination* Discretion and confidentiality* Meeting and event readiness* Strong personal presentation* Continuous improvement mindset* Technical troubleshooting and analytical thinking* Collaboration across global and regional teams* Proactive service ownership \n

## Description

nThe role serves as a trusted technology partner for the DC executive community and the broader headquarters population. Working as an active member of the Digital Workplace Services team, the engineer collaborates closely with colleagues, shares knowledge, and contributes to the team's overall delivery of reliable workplace technology, executive device support, collaboration platforms, conference rooms, and high-profile meetings.\n
\nThis position requires excellent judgment, composure under pressure, attention to detail, and the ability to communicate confidently with stakeholders at all levels. The engineer works collaboratively within the Site Support team and across technical teams and vendors, helping colleagues, contributing expertise, and taking shared accountability for successful outcomes while maintaining clear communication until service is fully restored.Key ResponsibilitiesDeliver White-Glove Executive Support\n
\n

 * Provide responsive, discreet, and personalized technology support to executives, Vice Presidents, senior leaders, Board members, executive assistants, and other critical stakeholders.