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# Desktop Support

- **Company:** GTN Technical Staffing
- **Location:** Addison, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Software Applications, Computer Maintenance, Dynamic Host Configuration Protocol, Desktop Computing, Networking Hardware, Local Area Networks, System Center Configuration Manager, Networking Basics, Network Monitoring, Trend Micro, Software Engineering, TCP/IP, Wide Area Networks, Office365, Hardware Testing, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-addison-tx--3d17c198-47fd-46e3-b3f0-d66e292c3853

## About the Role

Desktop Administration, Technical Support, Computer Systems, Computer Software, Apple iMac, Network System Hardware, Desktop PC, Network Monitoring, Preventative Maintenance, Computer Maintenance, *6+ months in large, preferably enterprise environment
*Familiarity with common computer systems, mobile devices, and other tech products
*Enjoys and skilled at basic troubleshooting of hardware and software issues
*Knowledgeable in O365, Win10, SCCM and Trend Micro
*Must be customer-facing with strong English skills, written and verbal
*Basic knowledge of Networking fundamentals/protocols ( DHCP, TCP/IP, LAN, WAN )
*Possesses the ability to test hardware and peripherals and replace parts and components
*Bachelors degree
*A+ Training and/or Certification
*MCP Certification
*Self-directed and able to prioritize urgent issues

## Description

*Provide technical assistance and support computer systems, software, and hardware
*IMACs: installs, moves, adds and changes
*Monitor desktop and network equipment inventory
*Handle preventive maintenance on hardware
*Troubleshoot, diagnose, and resolve technical hardware and software issues for laptops, desktops, and mobile phones
*White-glove service for senior executive support
*Help with relocation and other facility
*Train users on new systems and applications as needed