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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Analyst - eCommerce - **Company:** World Wide Technology - **Location:** Roseland, NJ, United States - **Experience:** Expert - **Salary:** $90,800 - $136,200 - **Contract:** Permanent contract - **Skills:** Adobe InDesign, Artificial Intelligence, Data Analysis, Databases, Query Languages, Systems Analysis, MongoDB, Regression Testing, Requirements Management, SQL Databases, Test Case, Information Technology, Amplitude Analytics, Figma, Splunk - **Published:** October 27, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-analyst-ecommerce-roseland-nj--1755fcf6-4eb2-4a4f-9d3c-6b5b6193515e ## About the Role eCommerce, Analysis Skills, Business Analysis, Reseller Channel, Requirements Management, Database Programming Languages, Data Analysis, SQL (Structured Query Language), Amplitude, Splunk, * 5+ years of related business analysis experience. * Genuine curiosity about how a technology solution provider and a partner reseller business actually operate, since you'll need to build working expertise in both to write requirements that hold up in the real world. * Experience with query languages and data analysis; familiarity with SQL, MongoDB querying, Amplitude, Splunk, and/or Figma is helpful. * Systems analysis: ability to analyze and understand complex IT systems, applications, and processes across two organizations' tech stacks. * Requirements gathering: skill in gathering and documenting business requirements and translating them into technical specifications engineering can build from. * Strong analytical and problem-solving skills, with a track record of proposing effective, workable solutions. * Process improvement: ability to identify areas for improvement and propose enhancements or optimizations. * Excellent written and verbal communication skills for both technical and non-technical audiences. * Experience supporting large IT initiatives, including planning, execution, and monitoring. * Highly organized self-starter with strong work ethic and the ability to manage multiple initiatives at once. * Adaptability - comfortable with changing technologies, requirements, and business environments as WWT and Softchoice continue to align their platforms. * Comfortable working with AI tools day to day - using them to speed up requirements drafting, test case generation, data analysis, and research, while still applying your own judgment to the output. ## Description * Partner with product management to translate product direction into clear, buildable requirements - epics, user stories, and acceptance criteria that engineering can act on without guesswork. * Elicit requirements from business stakeholders across both WWT and Softchoice and reconcile them into a single set of decisions - escalating conflicts with a recommendation, not just a question. * Document business rules, process flows, and data requirements for quoting, ordering, pricing, catalog, entitlements, and renewals at the level of detail the build requires. * Represent the business in scope and prioritization discussions - what's a hard constraint, what's a preference, and what breaks if we get it wrong. * Analyze and document business needs and proposed solutions by working closely with a product owner, architect, and stakeholders from both organizations. Solution Delivery * Work alongside the development team throughout the sprint: writing and refining stories, answering questions in real time, reviewing work in progress, and adjusting requirements as the solution takes shape. * Lead efforts from kickoff to delivery - coordinating timelines, resources, and stakeholder communication to ensure successful, on-schedule delivery. * Participate in design and technical discussions, evaluating proposed approaches against business needs and customer impact. * Maintain the backlog with product management - grooming, sequencing, and keeping requirements current as decisions change. Testing & Validation * Write and execute test cases and scenarios derived from the requirements you defined, including edge cases drawn from real business situations. * Write, maintain, and conduct comprehensive functional and regression test plans; support the identification and resolution of issues or defects found during testing. * Lead UAT: recruit and coordinate business testers, manage the test cycle, triage defects, and drive them to resolution with the development team. * Validate releases before and after launch, confirming the solution works end-to-end for actual customer workflows - not just against the spec. Ongoing Support & Team Contribution * Offer ongoing support and consultation on functional and technical issues, and monitor support trends so recurring problems can be addressed proactively. * Provide guidance and support to other analysts, helping them develop their skills and navigate technical challenges; share knowledge and best practices to improve overall team competency. * Assist in creating analytics dashboards that help the product organization make informed decisions. * Continuously build your understanding of both WWT's and Softchoice's business and technical processes to effectively support the evolution of the platform.